FAQs www.srilankatraveller.com

srilankatraveller.com does not charge any fees for booking a hotel.

When you book a hotel - Once you submit a booking request, you'll see a success message. This will include a booking reference number (or booking ID). You can use this booking reference number and your email address to check your booking status at anytime. Once your booking is processed, you'll receive a conformation message from the hotel. Please note that in order to guarantee your booking and to claim any offers, you should make a payment. At the moment the payments should be done via bank transfer. You'll get the bank details from the hotel.

If you are booking a tour, see How to book a tour

Yes, please check the hotel’s cancellation policy before making any changes to your reservation.

No. srilankatraveller.com does not charge you any additional charges. What you see is what you pay!

No. You do not have to enter your credit card details. At the moment you should pay via bank transfer to confirm and guarantee your booking.

Most hotels don't require a payment or deposit in advance. However during busy seasons you may have to pay and advance or sometimes the full amount. You'll find this info when you send a reservation request.

Some hotels may provide while some may not. Please mention this when you submit the booking.